Shipping & Returns

Shipping policy

Please see shipping costs at checkout.

Returns

At Prettywisedog, customer satisfaction is our priority. If you're not completely satisfied with your purchase, please reach out to us directly via the contact page.

For exchanges, please ensure that the items are returned to Prettywisedog, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, please reach out to us directly via the contact page.

For exchanges, please ensure that the items are returned to Prettywisedog, in their original, unused condition. Note that we are not responsible for any products that have been chewed or destroyed by your pet. Exchanges are accepted within 14 days of the purchase date, and the customer is responsible for the postage costs associated with the return. We highly recommend that you choose carefully.

Refunds

At Prettywisedog, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, please reach out to us directly via the contact page.